FAQs

You must check that information on your My UNC Charlotte account.  Your assigned advisor(s) will be listed in Niner Advisor.  You can also follow the steps below.  If no name is listed, then contact your major department and request an advisor.  If you have not yet declared a major, contact the University Advising Center.

• Log in to My UNC Charlotte
• Click on Starfish”
• Advisors are listed under “My Success Network”

The specific office location of your advisor or main office for your major.  If you are undeclared or transitioning between majors, visit the University Advising Center at 2200 Colvard.

Any advising office and the General Education website.

Visit the Registrar’s website for FAQs about Academic Suspension.

Connect is an academic early alert and advising connect software system.  It allows instructors to send systematic notifications to students regarding their academic progress in their courses referred to at-risk alerts.  Academic advisors are able to access this information to better connect with students, and use the system for maintaining advising notes.  Students use the online system to conveniently make appointments with their academic advisor and student support services such as tutoring.  You may access connect at connect.uncc.edu.  If you have additional questions regarding the use of Connect, please submit your inquiries to lbowen11@uncc.edu.

Connect replaced Starfish on June 27, 2016.  In addition to replacing the functions of an online centralized advising system for scheduling student appointments and making notations related to student advising, it provides more robust features that include the early alert features for instructors in providing earlier feedback on student performance in their courses and for advisors to have access to view these alerts for intervention strategies.

CONNECT IS NOT INTENDED AND WAS NEVER INTENDED TO BE A REPLACEMENT/SUBSTITUTION FOR BANNER, REPORT CENTRAL/EXPRESS, OR CANVAS.  BANNER IS THE OFFICIAL DATABASE FOR STUDENT RECORDS.

An undergraduate student whose cumulative GPA is below 2.0 is placed on academic probation.  This status is noted on the student’s permanent academic record with the semester of the evaluation and continues until the next evaluation opportunity.

An undergraduate student who meets the cumulative requirements for academic standing but performs below a 2.0 GPA in the semester of the evaluation or performs below the two-thirds cumulative ratio of earned to attempted hours is given a “good academic standing warning.”   This indicates potential academic problems and is communicated to the student and to the student’s advisor and major department(s).  Students on “academic standing warning” do not meet the financial aid requirements for satisfactory academic progress.  Academic standing warnings do not appear on the student’s permanent academic record, and the transcript notation will reflect “good academic standing.”

You will not earn credit for that course and will have a “W” on your transcript.  Beginning Fall 2014, only 16 credits of “W” are allowed for all undergraduate students (see UNC Charlotte Academic Policy: Withdrawals and FAQs about the new policy).  See the University Academic Calendar for deadlines. You should meet with an advisor before withdrawing from a course.

First begin by exploring the Undergraduate Catalog and your major department’s advising website.  Then ask remaining questions of your academic advisor(s).

You should see your assigned advisor or whomever the department or College suggests, regardless of whether the person is a full-time advisor or a faculty member.  All are prepared to assist and provide you with appropriate referrals, yet their availability and hours will vary.

You must earn a minimum of 120 credit hours for any bachelor’s degree.  Some academic programs require more hours; therefore, you must check with your major/minor department(s).

This will depend on what type of hold is on your record.  Some are for outstanding fees, others are to inform you that advising is required before you can register for courses.  First, check the type of hold(s) you have by using Banner Self-Service, and then contact the department to which it is related.

Complete a “Change of Major/Minor” form after meeting with your advisor. These forms are available in all advising centers on campus. Please keep in mind that every department will have their own process for changing your major. 

Holds in the registration system, sometimes referred to as “flags,” restrict you from registering for classes. You may have a hold on your account for a variety of reasons. Academic holds are placed by a program, department, or college if, for example, you are required to see an advisor or need departmental approval to register for a course. Financial holds are placed if you have an outstanding fee that must be paid. You can check for registration holds using Banner Self-Service.

Faculty are asked to report midterm grades for undergraduate students earning a “D” or “F” and graduate students earning a “C” or “U.” Subsequently, the Office of the Registrar sends an email to students with a link to My UNC Charlotte asking them to check reported midterm grades. Be sure not to rely solely on this process, as there may be reason a faculty member is unable to submit grades. Learn about your academic progress and status by speaking with your faculty members early in the semester.

Final Exam schedules are published each semester. Students having three examinations in one day will be allowed to reschedule the middle examination by obtaining a memorandum from the Office of the Registrar to take to faculty members for verification of exam conflicts. (Note: Upon agreement of the student and another instructor, a different exam may be rescheduled.)  Refer to the Final Examinations Policy for more details.

A course grade assigned in a manner consistent with University policy can be changed only by the instructor. Procedures for addressing concerns about a grade can be found under the Policy and Procedure for Student Appeals of Final Course Grades.

The Add/Drop period runs through the sixth business day of the Fall and Spring semesters (the second business day for the first and second Summer sessions). 

During the Add/Drop Period, students can:

• Register for courses.
• Drop a course(s) without record (and remain enrolled in other courses).
• Drop all courses without record.
• Change the grade type to Audit or Pass/No Credit (refer to Auditing a Course and Pass/No Credit Option sections).
• Elect to retake a course with Grade Replacement (refer to Repeating Courses section).

After the Add/Drop Period students can withdraw from one or more courses in accordance with the Withdrawals policy.

During an academic session, from advance registration in the previous semester to final exams, you assume academic and financial responsibility for the courses in which you enroll. You must register successfully by the designated date in order to receive credit for the course in which you are enrolled, and you are relieved of these responsibilities only by formally terminating enrollment by dropping or withdrawing from those courses. For a schedule of deadlines concerning registration please consult the Academic Calendar; for information on how to register, please consult the Office of the Registrar’s Questions on Registration.

An undergraduate student who meets the cumulative requirements for good academic standing but performs below a 2.0 GPA in the semester of the evaluation or performs below the two-thirds cumulative ratio of earned to attempted hours is given a “good academic standing warning.”  This indicates potential academic problems and is communicated to the student and to the student’s advisor and major department(s).  Students on “good academic standing warning” do not meet the financial aid requirements for satisfactory academic progress.  Good academic standing warnings do not appear on the student’s permanent academic record, and the transcript notation will reflect “good academic standing.”

Newly admitted undergraduate students begin in good academic standing. Each student’s academic standing is evaluated at the end of every Fall or Spring semester for which the student was enrolled, based on hours attempted at UNC Charlotte only. To remain in good academic standing, undergraduate students must maintain: (1) a cumulative grade point average (GPA) of at least 2.0 and (2) a cumulative ratio of earned to attempted credit hours of at least two-thirds.  However, some departments and Colleges will have additional policies regarding satisfactory progression which require a higher GPA and/or the completion of specific courses in order to remain enrolled in that program. For specifics, see your College or major department in the Undergraduate Catalog.  Failure to earn certain credit hours and/or grade point averages can cause a student to lose financial aid eligibility.  Therefore, students receiving or requesting Financial Aid should familiarize themselves with the Satisfactory Academic Progress Policy.

An undergraduate student on academic probation whose cumulative GPA remains below 2.0 at the next evaluation is suspended from the University, unless the student’s GPA for that semester is at least 2.3, in which case the student remains on probation instead.  Academic suspension is noted on the student’s permanent academic record.

An undergraduate student whose cumulative GPA is below 2.0 is placed on academic probation.  This status is noted on the student’s permanent academic record with the semester of the evaluation, and continues until the next evaluation opportunity.